Follow patients via WhatsApp, with no health data in the chat
Patients already use WhatsApp every day. Careforms uses WhatsApp only to deliver the link: the answers stay in a protected space, accessed with a 4-digit code, not in the conversation.
Why not ask for answers in the chat
Health answers exchanged in the chat get mixed with other messages, stay on the phone of whoever replies and never become a history. With Careforms, the message carries only the link; the patient answers on a secure form and the answers stay organized on the dashboard, with access records.
How sending works
You choose the patient and the questionnaire. Careforms prepares the message with the link and opens WhatsApp for the team to send with one tap, from the clinic's number. You can also send by email, which goes out automatically. The patient opens the link, types the 4-digit code and answers on the phone.
Designed for every age
No app, no signup and no password. Screens have large text and buttons and clear wording, for people with little experience with technology. The patient can answer in Portuguese, English or Spanish if the questionnaire has those languages.
How it works
- 1
You send
Choose the questionnaire and the patient.
- 2
The patient answers
Through the link in the email or WhatsApp, with a 4-digit code.
- 3
You follow up
Answers and progress charts in your dashboard.
Frequently asked questions
Do I need WhatsApp Business or a paid API?
No. The message goes out from the WhatsApp the clinic already uses; Careforms prepares the text and the link.
What if the patient does not use WhatsApp?
Send it by email. The link and the code work the same way.
Does this comply with the LGPD?
The answers do not stay on WhatsApp: they stay in Careforms, with the patient's consent for health data (LGPD, art. 11), access restricted to the responsible professional and an audit trail.
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